Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Name and contact information
• Payment and billing information
• Order history and preferences
• Communications with us

Photo Customizer Service

When using our photo customizer at customizer.blessibles.com:

• Photo Uploads: Photos you upload are stored temporarily in secure cloud storage (Supabase)
• Processing: Photos are processed solely for creating your customized products
• Retention:
  • Photos are automatically deleted after 30 days if no order is placed
  • If you complete an order, photos are retained for 90 days to enable reorders
• Sharing: Photos are never shared with third parties except our trusted print fulfillment partners who produce your custom products
• Security: All photo uploads are transmitted via encrypted connections (HTTPS/TLS)
• Your Rights: You can request deletion of your uploaded photos at any time by contacting support

How We Use Your Information

We use the information we collect to:

• Process your orders and payments
• Provide customer support
• Send you updates and marketing communications (with your consent)
• Improve our services and website
• Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our platform:

• Payment Processing: Stripe and PayPal for secure payment transactions
• Analytics: Google Analytics to understand how visitors use our site
• Database & Storage: Supabase (cloud-based, servers located in the United States)
• Print Fulfillment: Trusted partners who produce and ship custom products

These services have their own privacy policies and may collect information as described in their respective policies.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy or with your consent. We may share information with:

• Print fulfillment partners (only to produce your custom orders)
• Payment processors (to process transactions)
• Service providers who assist in operating our website
• Law enforcement when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for 2 years after closure
• Order History: Retained for 7 years for tax and legal compliance
• Uploaded Photos: 30 days (no order) or 90 days (with order)
• Marketing Communications: Until you unsubscribe

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal information

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data (data portability)
• Object to processing of your information

To exercise these rights, please contact us using the information below.

Cookies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and advertising

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: